With Microsoft's new firmware update introducing support for Microsoft's all-new XGD3 DVD format, now available to millions of Xbox 360 owners worldwide, there are a select few left with a console unable to play retail games. Microsft has addressed this issue in a rapid manner to ensure that they keep their customers satisfied and have them back up and running in no time. Meanwhile, Sony is currently wrapping up the restoration process of the PlayStation Network, at least let's hope so, and is now facing a crowd that will be hard to please.